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Frequently Asked Questions

1. Do you repair Sweetgrass Baskets
2. What is the cost of fixing these baskets?
3. Do you do wholesale services?
4. Do you do classes?
5. Item availability?
6. How long will it take to receive my product?
7. What if I am local and want to pick my order up?
8. How do I figure shipping cost?



1. Do you repair Sweetgrass Baskets
    

Yes. Send the basket, make sure it is insured,to: Sweetgrass baskets & dry Accessories C/O Jovelyn Ellis 781 Long Point Road  Mount Pleasant,SC 29464  Include a description of what what you want repaired.

 

 
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2. What is the cost of fixing these baskets?
     The prices really depends on how damage the basket is. Our starting fee $30.00.. it can be more depends on the amount of damage. this does not enclude shipping and handling fee's. Once we receive  the item(s) we will notify you before any work is to be done with the final cost.                         

 
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3. Do you do wholesale services?
    

No. Remember these baskets are hand made only! and it takes time to make them. But if you would like to purschase some Wholesale we would be glad to come to some kind of arrangements.  on Small baskets only!

 
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4. Do you do classes?
     Not a the moment!
 
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5. Item availability?
     Althought we will make every effort to keep sufficient items in stock listed on our site, please be aware that these baskets are all hand made. when not in stock  we will Email ,write,or call letting you know the lenght of time needed before it can be shipped out.
 
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6. How long will it take to receive my product?
    

Depending on your method of payment   __all checks will need to clear the bank(which could take 3 to 10 days) before shipping.                       ___Most orders paid with paypal will be processed in2-3 days and normal shipping is 3-5 days.                                                                           ____If for some reason we are unable to process your order in 2-3 days we will E-mail,write,or call  and let you know

 
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7. What if I am local and want to pick my order up?
     If you are near Charleston, SC and would like to make arrangments to pick your order up just E-mail,call or write us.
 
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8. How do I figure shipping cost?
    
 we have it in place. $7.00 and  up to $15.00. We pickup any additional cost as needed but optional
 
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